Shipping policy

Shipping Policy for kelisamoon.shop

Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Transit Times

We offer standard shipping to ensure safe delivery of your products.

• Order Cut-off Time: 5:00 PM (GMT)

• Handling Time: 1 – 2 Business Days (Monday – Friday)

• Transit Time: 3 – 7 Business Days (Monday – Friday)

• Total Estimated Delivery Time: 4 – 9 Business Days

Shipping Costs

• Standard Shipping: Flat rate fee calculated at checkout based on location and weight, or Free Shipping on orders meeting promotion thresholds as displayed at checkout.

Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

Undeliverable / Incorrect Address

Please ensure your shipping address is accurate before placing an order. kelisamoon.shop is not responsible for orders shipped to incorrect addresses provided by the buyer.